This Privacy Policy statement will help you understand how we process your personal information when you interact with us. Please take a few moments to read the sections below and learn how we may use your personal information. You acknowledge that by providing your personal information to us, you consent in its processing in accordance with this Privacy Policy statement. If you do not agree to our processing of your data in the manner outlined below, please do not submit any personal data to us.

If you have any requests concerning your personal information or any queries with regard to this Privacy Statement, please write to The Company Secretary, Ocado Ltd., Buildings 1&2, Trident Place, Hatfield Business Park, Mosquito Way, Hatfield AL10 9BW

The information we collect

The information we collect from you when you visit the website does not personally identify you to us.  For example, we automatically track information such as your Internet Service Provider, shortened IP address, your browser version, and your operating system. We use this information to monitor website performance, utilisation of features and services, traffic and demographic trends, and browser versions, to improve our website and services and tailor them to your interests. We do this by using cookies. Although the information we gather through our cookies remains anonymous so we cannot tell who you are. The information will be aggregated so that it does not identify you as an individual unless you identify yourself.

For more information on this, see the ‘Cookies’ page of the site.

When you apply for a role with Ocado you will submit your personal information to Ocado . We will treat all information submitted by you in accordance with the terms of this privacy policy (as updated and amended from time to time) and in strict compliance with all Data Protection legislation. By entering your personal information in the Ocado Solutions or other Ocado website you accept that we may retain your information and it may be held by Ocado or by any third party company that processes it on our behalf.

What information will we hold?

We’ll store all the information you submit as part of your application. And, in the course of the recruitment process, we might record further information about you. We collect and process sensitive personal data only so far as is necessary to ensure we comply with legal requirements, for example under the equality of opportunity laws.

What will you use my information for?

Your information will be used to help us determine how suitable you are for employment by Ocado. We might also use it for statistical analysis – for diversity monitoring, or to assess the success of our advertising campaigns, for example. And any information you submit as part of your application may be verified. This could mean we check your qualifications, or that we’ll contact your referees. But we won’t do this, or contact your current employer, without your permission. We will seek your consent before using your information for any purpose not listed in this Privacy Statement.

What we collect and why

Here at Ocado, we understand the concern you may have around the protection of your personal information as you progress through our application, selection and assessment process and we are fully committed to protecting the personal information you provide to us throughout the recruitment process. As part of the online application process you will be providing personal information as defined as information that relates to an identifiable individual, examples of which will be name, email address, address and employment history. This information may be used in connection to the role you have applied for or to contact you in the future about other positions within Ocado that may match your skills and experience.

Ocado has contracted with a trusted third party provider to manage its online employment application process. Ocado ‘s third party provider has agreed to comply with all regulations designed to protect your privacy. It will only use candidate information to process Ocado employment applications and not for its own purposes. It will not disclose any personally identifiable information to any third party. During the recruitment process, candidate information will be accessed internally only by those Ocado employees who are directly involved in the recruitment process.

We will retain your information for a minimum of 6 months from your last update, unless otherwise required by law. If you are hired by Ocado, the personal information you have submitted will be retained as part of your employment record.

If you have any question on our handling of personal information, please contact the recruitment team by email at

Data over the Internet

The Internet is a global network – therefore there are cases where your data travels internationally, which may include places outside the European Union. We want you to know that if you visit or apply for a role with Ocado, you’re agreeing and authorising us to process data this way.


We may change the terms of this Privacy Policy from time to time and you should check it regularly. Your use of the Ocado websites will at all times be subject to the Privacy Policy applicable at the time of each use.

If you have questions about your personal information or our privacy policy, please contact us at To see all the information we have about you, and to correct any inaccuracies, write to: The Company Secretary, Ocado Ltd., Buildings 1&2, Trident Place, Hatfield Business Park, Mosquito Way, Hatfield AL10 9BW